FAQs

Shipping & Returns

Where are orders dispatched from?

All orders are packed and shipped from Toronto, ON.

When will I get my order?

Orders are processed within 1-4 business days. Shipping time is based on the option selected at checkout.

Standard Shipping: Orders within Canada usually arrive within 4-10 business days, and orders to the US usually arrive within 5-20 business days.

Expedited Shipping: Orders within Canada usually arrive within 2-5 business days, and order to the US usually arrive within 5-8 days.

What are the shipping options?

Standard Shipping (not tracked): sent through standard mail with a stamp

Expedited Shipping (tracked): sent as a tracked parcel with Canada Post

Where do you ship?

Right now, we only ship to Canada and the United States. Contact us for shipping to other countries.

Do you accept returns?

At this time, we are not accepting returns. Please contact us if you have any questions about your order.